Customer Service Assurance
Customer service for us is not an obligation but a passion and an obsession. Unlike dealing with large corporations we are a boutique business with the goal to only grow to as many customers as we can serve well.
Your emails and your calls are always routed to a partner who can help you. If we miss your call we will call you back, and every email will be responded and resolved within 48hrs.
Theodore Roosevelt once said "People don't care how much you know until they know how much you care". This is the philosophy on which our company is built. Our partners have the ability to make decisions, issue refunds, exchanges and address any concerns you may have. So never hesitate to email us.
In terms of sales we are not pushy either, instead of selling to you, we would rather help you buy. If you are not happy with a product offering or pricing on the site call us and give us your reasoning, after all you never know we might just make you a deal of a lifetime.
We don't want to be mediocre, we aim to exceed your every expectation.