Returns and Refunds

Thank you for shopping at Sattvic Foods. If you are not entirely satisfied with your purchase, we're here to help.

Order Cancellation

You may cancel your order within 1 hour from placing the order for a full refund. Orders cannot be cancelled once shipped. If the order cancellation request comes in after shipping or the parcel is rejected the 2 way shipping fees will be deducted from your refund.

Orders containing Fresh produce are not refundable after shipping.

Refunds and Returns

Gourmet food products are not returnable unless there is a quality issue with the product. Any quality issues must be brought to our attention within 7 days of the receipt of the product.

Items containing Fresh produce are not eligible for a Return.

Before you return a product, please make sure that: - The product was purchased in the last 14 days - The product is not used more than 25%, products less than 75% are not eligible for a refund

You are required to contact us by email to get the return address for shipping.

Shipping charges incurred in connection with the return of a product are non-refundable. Refunds will be made through the same mode of payment within 7 to 10 working days.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us on